Shipping policy

Effective Date: 01.10.2026

This Shipping Policy governs the terms and procedures for processing, packaging, dispatching, and delivering orders placed through the website www.tappwaterbg.com, operated by "Noname Trade" EOOD, UIC 205910875, with registered office and management address at: 278-2 St. Kiprian St., e-mail: noname.trade.eood@gmail.com.

1. Courier Partners

Deliveries are carried out through:

  • Econt (ECONT EXPRESS AD, UIC 207839658);
  • Speedy (SPEEDY AD, UIC 131371780).

2. Delivery Options

Orders can be delivered:

  • to an Econt office;
  • to a Speedy office;
  • to a personal address (carried out by SpeedyEcont).

3. Delivery Times

  • Orders are processed within 1 business day.
  • The delivery time is 1 to 3 business days.

4. Delivery Cost

The delivery cost is:

  • 3.00 EUR for orders up to 40 EUR.
  • Free for orders 40 EUR and more.

The delivery cost is displayed upon order checkout before final confirmation.

5. Dispatch of Orders

All orders are sent with the option “Check the product”.

Once dispatched, the order is handed over to the selected courier company for delivery.

6. Receiving the Shipment

Upon receiving the shipment, the Customer should inspect its condition.

In case of visible damage or discrepancy, the Customer should contact us at noname.trade.eood@gmail.com or phone +359 89 46 48 473.

7. Cash on Delivery Payment

When choosing cash on delivery, the amount can be paid in cash or by card to the courier.

For questions regarding the shipping policy: